Privacy Policy

Effective Date: 1 January 2025

At School Portrait Art, we take your privacy seriously and are committed to protecting your personal information.

1. Introduction

School Portrait Art (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of the families, students, and schools we work with. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our website is https://www.schoolportraitart.com.au

2. What Information We Collect

We may collect the following personal information:

• Student names and class group details
• Parent or caregiver names, email addresses, and phone numbers
• Information provided through registration forms (e.g., Google Forms)
• Payment details when purchasing photos (processed securely through a third-party payment provider)
• School or centre contact information provided to us for coordination purposes

We do not collect unnecessary personal data or share photos without consent.

3. How We Collect Personal Information

We collect information in several ways:

• From schools and childcare centres that provide student rolls for scheduled photo days
• Directly from parents and caregivers who complete our registration or consent forms
• Through our secure online ordering and payment system
• From communications between you and us via email, phone, or our website

4. How We Use Personal Information

We use personal information to:

• Organise and conduct photo sessions
• Deliver photo packages and digital images to parents and schools
• Process payments securely
• Communicate with parents, caregivers, and schools about photo sessions and orders
• Comply with legal and administrative obligations

We do not use personal data for marketing unless explicit consent is provided.

5. Disclosure of Information

We may share limited information only when necessary to perform our services:

• With our professional print lab to produce photo orders
• With schools or centres for internal administrative use
• With secure third-party payment processors to complete transactions

We do not sell, trade, or otherwise disclose personal information to any other parties. Photos are never shared publicly (such as on our website or social media) unless we have received explicit written permission from the parent or guardian.

6. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Data and photos are stored securely using encrypted and password-protected systems. Only authorised staff have access to personal data and images for the purpose of fulfilling services.

7. Access, Corrections, and Deletion

Parents and caregivers can request access to their personal information or their child’s photos at any time.

If you would like your child’s image or personal data deleted from our records, please contact us and we will action your request promptly.

Contact:
support@schoolportraitart.com.au
0401 489 563

8. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve functionality and understand how visitors use our site. This data is collected anonymously and does not identify individuals.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on our website with a revised effective date.

10. Contact Us

If you have any questions or concerns about how we handle personal information, please contact:

School Portrait Art
Brisbane, Queensland, Australia
https://www.schoolportraitart.com.au
support@schoolportraitart.com.au